Fisher &amp; Paykel appliance support, anywhere in the United States.

/02

30.27° N · 97.74° W

Austin

Texas · TX

/03

39.29° N · 76.61° W

Baltimore

Maryland · MD

/04

42.36° N · 71.06° W

Boston

Massachusetts · MA

/05

35.23° N · 80.84° W

Charlotte

North Carolina · NC

/06

41.88° N · 87.63° W

Chicago

Illinois · IL

/07

39.10° N · 84.51° W

Cincinnati

Ohio · OH

/08

41.50° N · 81.69° W

Cleveland

Ohio · OH

E — Models

Fisher & Paykel models we keep parts for.

View all models →

CG305DLPX1

CG305DNGX1

CG365DLPX1

CG365DNGRX2

CG365DNGX1

CG365DWACX1

CI304DTB2

CI304DTB4

CI304DTTB1

CI304PTX4

CI365DTB2

CI365DTB4

CI365DTTB1

CI365PTX4

DD24DAX9N

DD24DCTX9N

DD24DI9N

Series 9 · Dishwasher

DD24DTI9N

Series 11 · Dishwasher

DD24DTX6I1

DD24SAX9N

DD24SCTX9N

DD24SI9N

Series 9 · Dishwasher

DD24STI9N

Series 11 · Dishwasher

DD24STX6I1

DE4024P1

DE4024P2

DE7027G1

DE7027J1

DE7027P1

DE7027P2

DG7027G1

DG7027J1

DG7027P1

DG7027P2

Series 9 · Dishwasher

DW24U6I1

GWL10

GWL11

GWL15

IWL12

IWL15

IWL16

OB24SCDEX1

OB24SD11PLX1

OB30DDEPX1

OB30DDPTDX1

OB30DPPTX1

OB30SCEPX3

OB30SD17PLX1

OB30SDEPX1

OB30SDPTDX1

OB30SPPTX1

OM24NDB1

OM24NMTDB1

OM30NCTDB3

OM30NDTDB1

OR30SCG4X1

OR30SCI6X1

OR30SDG6X1

OR30SDI6X1

OR36SCG6X1

OR36SCI6X1

OR36SDG6X1

OR36SDI6X1

OS24NDLX1

OS24NDTDX1

OS24SDTDX2

OS24SMTDB1

OS30NCUDX3

OS30SCUDX3

RDV3-485GD-N

RF170ADJX4

RF170ADX4N

Series 5 · Refrigerator

RF170WDRUX5N

Series 5 · Refrigerator

RF170WDRX5N

RF201ADJSX5

RF201ADUSX5N

RF201ADX5N

RF201AHJSX1

RF201AHUSX1

RF203QDUVX1

Series 11 · Range

RHV3484N

RS1884FLJ1

Series 9 · Wine Refrigeration

RS1884FRJ1

RS2435V2R1

Series 9 · Wine Refrigeration

RS2435V2RT1

RS2484FLJ1

RS2484FRJ1

Series 11 · Freezer

RS2484FRJE1

RS2484SL1

RS2484SRHK1

Series 11 · Wine Refrigeration

RS2484SRK1

RS2484VL2K1

Series 11 · Wine Refrigeration

RS2484VR2K1

RS3084FLJK1

RS3084FRJ1

RS3084FRJK1

RS3084SLHK1

RS3084SLK1

RS3084SR1

RS3084SRHK1

Four dashes "----" on an older Fisher & Paykel OB60 oven mean it overheated — open the door to cool, then reset.

RS3084SRK1

Series 11 · Refrigerator

RS3084WRUE1

Series 5 · Washer

WH2424F1

Series 5 · Washer

WH2424P1

Series 5 · Washer

WH2424P2

F — Error codes

Common Fisher & Paykel error codes, decoded.

View all codes →

Fisher & Paykel appliances display E-prefix error codes on the control panel when a fault is detected. Each code maps to a specific component or sensor — from drain pumps (E24) to heating elements (E09) to leak detection (E15). Below are all documented codes with diagnostic steps.

---- (Four Dashes)

A09 on a newest-gen Fisher & Paykel DishDrawer (DD*C) means the sanitize cycle did not reach the required temperature.

A09

A1 on a newest-gen Fisher & Paykel DishDrawer is a water-supply problem — low or no incoming water.

A3 on a newest-gen Fisher & Paykel DishDrawer means the tub cannot drain — a motor or drain-hose blockage.

A6 on a newest-gen Fisher & Paykel DishDrawer means no spray arm or inadequate water pressure/flow.

A60 is a full-size Fisher & Paykel DW dishwasher water-temperature/heating fault — NOT a DishDrawer code.

A60

A7 on a Fisher & Paykel DishDrawer is an excess-foam auto-recovery code — the drawer runs a recovery program.

"ADR" on a Fisher & Paykel washer is an auto-drain safety message, not a fault — the machine drains to a safe level after being paused.

ADR

Restricted airflow on a Fisher & Paykel dryer — an observable condition that can trigger code 16.

Airflow Restricted

A oven display that is blank or unresponsive — an observable condition.

Blank Display

Code 1 on a Fisher & Paykel dryer is a communication error between the sensor module and motor control module.

Code 1

Code 10 on a Fisher & Paykel dryer is a 24 V supply measurement error — low actuator supply voltage.

Code 10

Code 11 on a Fisher & Paykel dryer is a lid-lock open-circuit fault (harness or coil continuity).

Code 11

Code 12 on a Fisher & Paykel dryer is a lid-lock switching-device failure (short in the lock circuit).

Code 12

Code 14 on a Fisher & Paykel dryer is a sensor-module fault — replace the sensor module.

Code 14

Code 15 on a Fisher & Paykel dryer is a sensor-module fault — replace the sensor module.

Code 15

Code 16 on a Fisher & Paykel dryer is an airflow restriction — a clogged lint filter or blocked exhaust duct (owner-fixable).

Code 16

Code 2 on a Fisher & Paykel dryer means the drum gap cannot be located.

Code 2

Code 20 on a Fisher & Paykel dryer means the door actuator has stalled.

Code 20

Code 21 on a Fisher & Paykel dryer means the door actuator required excess voltage (a mechanical obstruction).

Code 21

Code 22 on a Fisher & Paykel dryer is a door-actuator open-circuit fault (unplugged or broken wiring).

Code 22

Code 3 on a Fisher & Paykel dryer indicates the drum has stalled.

Code 3

Code 6 on a Fisher & Paykel dryer is a door-jammed warning — an owner-fixable condition.

Code 6

Dryer · Low →

Code 8

Code 8 on a Fisher & Paykel dryer is an exhaust-sensor over-temperature fault.

Code 9 on a Fisher & Paykel dryer is an exhaust-sensor under-temperature fault.

Code 9

A cooktop with locked controls — usually the child-lock feature, an observable state.

Controls Locked

Cooktop · Low →

Cooktop E2 / EH

E2 or EH on a Fisher & Paykel induction range cooktop is a zone overheat — the zone shuts off as a safety measure.

An Er code on a Fisher & Paykel induction range cooktop is a generic internal cooktop fault — separate from the oven F-codes.

Cooktop Er Code

A fridge door alarm that keeps beeping — an observable indicator condition.

Door Alarm Beeping

Refrigerator · Low →

Door Alarm Won't Stop

A wine cabinet door alarm that will not stop — an observable indicator condition.

Wine Refrigeration · Low →

Door Locked After Self-Clean

A oven door that stays locked after self-clean — often a cool-down interlock (may show F7).

A front-load washer door that will not open — often the Err 235 door-lock condition.

Door Won't Open

A DishDrawer drawer that will not seal or close — an observable condition (may show F5/U2).

Drawer Won't Seal

E1 on a classic flashing-light Fisher & Paykel DishDrawer means the door/drawer is not fully closed.

E2 or EH on a Fisher & Paykel induction cooktop is a cooking-zone overheat — the zone shuts off as a safety measure.

E2 / EH

E3 on a classic Fisher & Paykel DishDrawer is a drain or low-water-level fault (drain hose too low), not a temperature code.

E4 on a classic Fisher & Paykel DishDrawer means the drain hose is too high/kinked or the drawer is not draining.

E5 on a classic Fisher & Paykel DishDrawer means the supply hose is crimped, the tap is off, or pressure is low.

E5, E7, or E9 on a Fisher & Paykel induction cooktop is a generic internal error — try a mains reset, then call service.

E5 / E7 / E9

E6 on a classic Fisher & Paykel DishDrawer means the flood switch has activated — water in the base.

E6 on a Fisher & Paykel induction cooktop means it is incorrectly connected to the power supply — an electrician fault.

Cooktop · High →

E7:01

E7:01 on a Fisher & Paykel WH front-load washer is a motor stall — sometimes a jammed drum the owner can clear.

E7:03 on a Fisher & Paykel WH front-load washer is a motor over-current fault in the E7:xx family.

E7:03

Er20, Er31, or Er47 on a Fisher & Paykel induction cooktop is a generic internal cooktop fault — note the code and reset at the mains.

Er20 / Er31 / Er47

Err 235 on a Fisher & Paykel WH front-load washer is a "Door Locked" condition — the door is held during the cycle.

Err 235

Excess foam in a Fisher & Paykel DishDrawer — an observable condition that triggers A7 auto-recovery.

Excess Foam

How to respond to a flashing F-code on a Fisher & Paykel oven — an observable condition and reset guidance.

F Code Reset

F1 on a Fisher & Paykel DishDrawer (models ending in 9) is a flood switch activated — water in the chassis base.

F1 on a Fisher & Paykel oven means the electronics bay exceeded its safe temperature — usually a cooling-fan or ventilation blockage.

F2 on a Fisher & Paykel DishDrawer (ending-9) is a motor problem — the rotor stalled or overloaded.

F2 on a Fisher & Paykel oven is a cavity over-temperature during a pyrolytic self-clean cycle.

F3 on a Fisher & Paykel DishDrawer (ending-9) is a temperature-sensor fault, or incoming water above 65 °C / 150 °F.

F3 on a Fisher & Paykel oven is a cavity over-temperature during normal cooking.

F30 on a Fisher & Paykel ActiveSmart fridge is a display "no signal" fault — a shorted or broken wire to the display module.

F30

F31 on a Fisher & Paykel ActiveSmart fridge is a display "no signal" fault, closely related to F30.

F31

F4 on a Fisher & Paykel DishDrawer (ending-9) is a faulty temperature sensor and/or heating element.

F4 on a Fisher & Paykel oven is a power-module (control board) fault.

F40 is a full-size Fisher & Paykel DW dishwasher water-flow error — NOT a DishDrawer code (older DW60 used E40).

F40

F5 on a Fisher & Paykel DishDrawer (ending-9) is a lid fault — the drawer lid did not seal or move as expected.

F5 on a Fisher & Paykel oven is a communications error between the clock module and the power module.

F7 on a Fisher & Paykel oven is a door-lock fault — the lock is jammed or the lock switch or sensor faults.

F8 on a Fisher & Paykel DishDrawer (ending-9) is an electrical problem detected by the control.

F9 on a Fisher & Paykel DishDrawer (ending-9) is an electronics malfunction in the control.

A fridge making fan noise — an observable condition (may relate to Code 17).

Fan Noise

Refrigerator · Low →

Fan Noise

A freezer making fan noise — an observable condition (may relate to Code 17).

Freezer · Low →

Fault Code 10

Fault 10 on a Fisher & Paykel top-load washer is a temperature-sensor (thermistor) error.

Fault 160 on a Fisher & Paykel top-load washer is a bowl-status fault — the bowl re-engaged during agitate.

Fault Code 160

Fault Code 17 on a Fisher & Paykel ActiveSmart fridge is a freezer-compartment fan drawing low current — open-circuit wiring or a faulty fan.

Fault Code 17

Fault Code 2 on a Fisher & Paykel ActiveSmart fridge means the previous two defrost cycles were aborted — usually the defrost element.

Fault Code 2

Fault Code 20 on a Fisher & Paykel ActiveSmart ice & water fridge is a flapper-heater low-current fault — check the connections and heater.

Fault Code 20

Fault 21 differs by platform: a SmartDrive out-of-sequence family, or an AquaSmart water-inlet-valve fault.

Fault Code 21

Fault 237 on a Fisher & Paykel top-load washer is a temperature-sensor error tied to harness or connection continuity.

Fault Code 237

Fault 36 on a Fisher & Paykel SmartDrive top-load washer is a water-leak fault — the module topped up water more than four times.

Fault Code 36

Fault 37 on a Fisher & Paykel top-load washer means the pump is blocked or not draining — the water level did not change.

Fault Code 37

Fault 38 on a Fisher & Paykel top-load washer is a pressure-sensor fault — the level reads empty during agitate.

Fault Code 38

Fault 39 on a Fisher & Paykel top-load washer is a pressure-tube fault — the tube is blocked, kinked, or fallen off.

Fault Code 39

Fault 40 on a Fisher & Paykel top-load washer is a bowl dis-engage (clutch) fault — the bowl did not disengage as expected.

Fault Code 40

Fault 50 differs by platform: a SmartDrive hot-valve fault, or an AquaSmart inlet-valve fault.

Fault Code 50

Fault 56 differs by platform: a SmartDrive bowl-check fault, or an AquaSmart clutch fault.

Fault Code 56

Fault 68 on a Fisher & Paykel top-load washer is a pressure-transducer error — the count read too high.

Fault Code 68

Fault Code 17 on a Fisher & Paykel ActiveSmart freezer is a freezer-compartment fan drawing low current — open wiring or a faulty fan.

Freezer Fault Code 17

A spanner symbol on a Fisher & Paykel ActiveSmart freezer signals a stored fault code — record the number and reset.

Freezer Spanner Symbol

Frost or ice buildup in a Fisher & Paykel fridge or freezer — an observable defrost-related condition (may relate to Code 2).

Frost Buildup

Frost or ice buildup in a Fisher & Paykel freezer — an observable defrost-related condition.

Frost Buildup

A gas cooktop burner that will not light — a symptom-only condition (gas has no fault codes).

Gas Burner Won't Light

A range gas burner that will not light — a symptom-only condition (gas burners have no fault codes).

Gas Burner Won't Light

A gas cooktop flame that goes out when the knob is released — a symptom-only safety condition.

Gas Flame Goes Out

A range with halo dials that do not light — an observable indicator condition.

Halo Dials Not Lighting

Range · Low →

High Temp Alarm

A freezer high-temperature or door alarm — an observable indicator condition.

How to reset a Fisher & Paykel ActiveSmart fridge — an observable procedure for clearing a transient fault.

How To Reset

Refrigerator · Low →

Ice Maker Not Working

A fridge ice maker that is not making ice — an observable condition.

A washer leaking water — an observable condition (top-load may show Fault 36).

Leaking

A dryer taking far too long to dry — an observable condition.

Long Dry Times

Dryer · Low →

No Heat

A dryer that runs but produces no heat — an observable condition.

A washer showing "No tap" is not getting water — it did not reach the required level within 8 minutes.

No tap

A wine cabinet that is noisy or vibrating — an observable symptom-only condition.

Noisy Or Vibrating

Wine Refrigeration · Low →

Not Cleaning / Film

A DishDrawer not cleaning well or leaving film — an observable condition (may show U6/A6).

A fridge that is not cooling — an observable condition with several causes.

Not Cooling

Refrigerator · High →

Not Cooling

A wine cabinet that is not holding temperature — an observable symptom-only condition.

Wine Refrigeration · High →

Not Drying

A DishDrawer not drying dishes — an observable condition.

A dryer that runs but leaves clothes damp — an observable condition.

Not Drying

A freezer that is not freezing — an observable condition with several causes.

Not Freezing

Freezer · High →

On-Panel Fault Code Showing

A wine cabinet showing an on-panel fault code — record it and contact service (no published meaning).

Wine Refrigeration · Medium →

Out Of Bal

A washer showing "Out Of Bal" — an observable unbalanced-load warning.

F3 on a Fisher & Paykel range oven cavity is a cavity over-temperature during cooking, as on wall ovens.

Oven F3

Range · High →

Oven F5

F5 on a Fisher & Paykel range oven cavity is a clock-to-power-module communications error, the same as on wall ovens.

A range oven that will not heat — an observable condition.

Oven Won't Heat

A induction cooktop that will not detect a pan — an observable condition.

Pan Not Detected

Cooktop · Low →

Panel Unresponsive

A wine cabinet control panel that is unresponsive — an observable symptom-only condition.

Wine Refrigeration · Medium →

Running Constantly

A freezer that runs constantly — an observable condition with several causes.

A oven self-clean (pyrolytic) that will not start — an observable condition.

Self-Clean Won't Start

A freezer showing a spanner — an observable indicator to record the code and reset.

Spanner Showing

Freezer · Low →

Spanner Symbol Showing

A fridge showing a spanner symbol — an observable indicator that a fault code is present.

A washer showing "Suds Loc" — too many suds detected.

Suds Loc

A oven running hotter or cooler than set — an observable condition.

Temperature Off

A wine cabinet running too cold — an observable symptom-only condition.

Too Cold

Wine Refrigeration · Low →

U1 on a Fisher & Paykel DishDrawer is a water-fill error — check the supply and spray arm.

U2 on a Fisher & Paykel DishDrawer is a loading error — dishes are too tall for the lid to close.

U4 on a Fisher & Paykel double DishDrawer means a fault in the OTHER drawer is preventing this one from running.

U6 on a Fisher & Paykel DishDrawer is a spray-arm fault — the arm is loose or detached.

A fridge water dispenser that will not dispense — an observable condition.

Water Dispenser Dead

A DishDrawer flood / water in base — an observable leak condition (shows F1/E6).

Water In Base / Flood

A washer that will not drain — an observable condition (top-load may show Fault 37).

Won't Drain

A DishDrawer that will not drain — an observable condition (may show F2/A3).

Won't Drain

A washer that will not fill — an observable water-supply condition (often shows "No tap").

Won't Fill

A DishDrawer that will not fill — an observable condition (may show U1/A1).

Won't Fill

A oven that will not heat or stays cool — an observable condition.

Won't Heat

A dryer door that will not latch — an observable condition (may show code 6/11/22).

Won't Latch

Dryer · Low →

Won't Power On

A cooktop that will not power on — an observable condition (induction E6 if miswired).

A washer that will not spin — an observable condition, often drainage or balance.

Won't Spin

A washer that will not start — an observable condition with several causes.

Won't Start

A dryer that will not start — an observable condition with several causes.

Won't Start

A induction zone that shuts off during cooking — an observable condition (may show E2/EH).

Zone Shuts Off Mid-Cook