A — Freezer error codes
Fisher & Paykel Freezer Error Codes
Lookup & Diagnostics
All known error codes for Fisher & Paykel freezers — what each code means, self-check steps, and when to call an experienced technician.
133
Error codes
93
Service areas
105
Models covered
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B — Freezer error codes
Fisher & Paykel freezer fault codes.
133 codes
—- (Four Dashes)
Four dashes "----" on an older Fisher & Paykel OB60 oven mean it overheated — open the door to cool, then reset.
A09
A09 on a newest-gen Fisher & Paykel DishDrawer (DD*C) means the sanitize cycle did not reach the required temperature.
A1
A1 on a newest-gen Fisher & Paykel DishDrawer is a water-supply problem — low or no incoming water.
A3
A3 on a newest-gen Fisher & Paykel DishDrawer means the tub cannot drain — a motor or drain-hose blockage.
A6
A6 on a newest-gen Fisher & Paykel DishDrawer means no spray arm or inadequate water pressure/flow.
A60
A60 is a full-size Fisher & Paykel DW dishwasher water-temperature/heating fault — NOT a DishDrawer code.
A7
A7 on a Fisher & Paykel DishDrawer is an excess-foam auto-recovery code — the drawer runs a recovery program.
ADR
"ADR" on a Fisher & Paykel washer is an auto-drain safety message, not a fault — the machine drains to a safe level after being paused.
Airflow Restricted
Restricted airflow on a Fisher & Paykel dryer — an observable condition that can trigger code 16.
Blank Display
A oven display that is blank or unresponsive — an observable condition.
Code 1
Code 1 on a Fisher & Paykel dryer is a communication error between the sensor module and motor control module.
Code 10
Code 10 on a Fisher & Paykel dryer is a 24 V supply measurement error — low actuator supply voltage.
Code 11
Code 11 on a Fisher & Paykel dryer is a lid-lock open-circuit fault (harness or coil continuity).
Code 12
Code 12 on a Fisher & Paykel dryer is a lid-lock switching-device failure (short in the lock circuit).
Code 14
Code 14 on a Fisher & Paykel dryer is a sensor-module fault — replace the sensor module.
Code 15
Code 15 on a Fisher & Paykel dryer is a sensor-module fault — replace the sensor module.
Code 16
Code 16 on a Fisher & Paykel dryer is an airflow restriction — a clogged lint filter or blocked exhaust duct (owner-fixable).
Code 2
Code 2 on a Fisher & Paykel dryer means the drum gap cannot be located.
Code 20
Code 20 on a Fisher & Paykel dryer means the door actuator has stalled.
Code 21
Code 21 on a Fisher & Paykel dryer means the door actuator required excess voltage (a mechanical obstruction).
Code 22
Code 22 on a Fisher & Paykel dryer is a door-actuator open-circuit fault (unplugged or broken wiring).
Code 3
Code 3 on a Fisher & Paykel dryer indicates the drum has stalled.
Code 6
Code 6 on a Fisher & Paykel dryer is a door-jammed warning — an owner-fixable condition.
Code 8
Code 8 on a Fisher & Paykel dryer is an exhaust-sensor over-temperature fault.
Code 9
Code 9 on a Fisher & Paykel dryer is an exhaust-sensor under-temperature fault.
Controls Locked
A cooktop with locked controls — usually the child-lock feature, an observable state.
Cooktop E2 / EH
E2 or EH on a Fisher & Paykel induction range cooktop is a zone overheat — the zone shuts off as a safety measure.
Cooktop Er Code
An Er code on a Fisher & Paykel induction range cooktop is a generic internal cooktop fault — separate from the oven F-codes.
Door Alarm Beeping
A fridge door alarm that keeps beeping — an observable indicator condition.
Door Alarm Won’t Stop
A wine cabinet door alarm that will not stop — an observable indicator condition.
Door Locked After Self-Clean
A oven door that stays locked after self-clean — often a cool-down interlock (may show F7).
Door Won’t Open
A front-load washer door that will not open — often the Err 235 door-lock condition.
Drawer Won’t Seal
A DishDrawer drawer that will not seal or close — an observable condition (may show F5/U2).
E1
E1 on a classic flashing-light Fisher & Paykel DishDrawer means the door/drawer is not fully closed.
E2 / EH
E2 or EH on a Fisher & Paykel induction cooktop is a cooking-zone overheat — the zone shuts off as a safety measure.
E3
E3 on a classic Fisher & Paykel DishDrawer is a drain or low-water-level fault (drain hose too low), not a temperature code.
E4
E4 on a classic Fisher & Paykel DishDrawer means the drain hose is too high/kinked or the drawer is not draining.
E5
E5 on a classic Fisher & Paykel DishDrawer means the supply hose is crimped, the tap is off, or pressure is low.
E5 / E7 / E9
E5, E7, or E9 on a Fisher & Paykel induction cooktop is a generic internal error — try a mains reset, then call service.
E6
E6 on a classic Fisher & Paykel DishDrawer means the flood switch has activated — water in the base.
E6
E6 on a Fisher & Paykel induction cooktop means it is incorrectly connected to the power supply — an electrician fault.
E7:01
E7:01 on a Fisher & Paykel WH front-load washer is a motor stall — sometimes a jammed drum the owner can clear.
E7:03
E7:03 on a Fisher & Paykel WH front-load washer is a motor over-current fault in the E7:xx family.
Er20 / Er31 / Er47
Er20, Er31, or Er47 on a Fisher & Paykel induction cooktop is a generic internal cooktop fault — note the code and reset at the mains.
Err 235
Err 235 on a Fisher & Paykel WH front-load washer is a "Door Locked" condition — the door is held during the cycle.
Excess Foam
Excess foam in a Fisher & Paykel DishDrawer — an observable condition that triggers A7 auto-recovery.
F Code Reset
How to respond to a flashing F-code on a Fisher & Paykel oven — an observable condition and reset guidance.
F1
F1 on a Fisher & Paykel DishDrawer (models ending in 9) is a flood switch activated — water in the chassis base.
F1
F1 on a Fisher & Paykel oven means the electronics bay exceeded its safe temperature — usually a cooling-fan or ventilation blockage.
F2
F2 on a Fisher & Paykel DishDrawer (ending-9) is a motor problem — the rotor stalled or overloaded.
F2
F2 on a Fisher & Paykel oven is a cavity over-temperature during a pyrolytic self-clean cycle.
F3
F3 on a Fisher & Paykel DishDrawer (ending-9) is a temperature-sensor fault, or incoming water above 65 °C / 150 °F.
F3
F3 on a Fisher & Paykel oven is a cavity over-temperature during normal cooking.
F30
F30 on a Fisher & Paykel ActiveSmart fridge is a display "no signal" fault — a shorted or broken wire to the display module.
F31
F31 on a Fisher & Paykel ActiveSmart fridge is a display "no signal" fault, closely related to F30.
F4
F4 on a Fisher & Paykel DishDrawer (ending-9) is a faulty temperature sensor and/or heating element.
F4
F4 on a Fisher & Paykel oven is a power-module (control board) fault.
F40
F40 is a full-size Fisher & Paykel DW dishwasher water-flow error — NOT a DishDrawer code (older DW60 used E40).
F5
F5 on a Fisher & Paykel DishDrawer (ending-9) is a lid fault — the drawer lid did not seal or move as expected.
F5
F5 on a Fisher & Paykel oven is a communications error between the clock module and the power module.
F7
F7 on a Fisher & Paykel oven is a door-lock fault — the lock is jammed or the lock switch or sensor faults.
F8
F8 on a Fisher & Paykel DishDrawer (ending-9) is an electrical problem detected by the control.
F9
F9 on a Fisher & Paykel DishDrawer (ending-9) is an electronics malfunction in the control.
Fan Noise
A fridge making fan noise — an observable condition (may relate to Code 17).
Fan Noise
A freezer making fan noise — an observable condition (may relate to Code 17).
Fault Code 10
Fault 10 on a Fisher & Paykel top-load washer is a temperature-sensor (thermistor) error.
Fault Code 160
Fault 160 on a Fisher & Paykel top-load washer is a bowl-status fault — the bowl re-engaged during agitate.
Fault Code 17
Fault Code 17 on a Fisher & Paykel ActiveSmart fridge is a freezer-compartment fan drawing low current — open-circuit wiring or a faulty fan.
Fault Code 2
Fault Code 2 on a Fisher & Paykel ActiveSmart fridge means the previous two defrost cycles were aborted — usually the defrost element.
Fault Code 20
Fault Code 20 on a Fisher & Paykel ActiveSmart ice & water fridge is a flapper-heater low-current fault — check the connections and heater.
Fault Code 21
Fault 21 differs by platform: a SmartDrive out-of-sequence family, or an AquaSmart water-inlet-valve fault.
Fault Code 237
Fault 237 on a Fisher & Paykel top-load washer is a temperature-sensor error tied to harness or connection continuity.
Fault Code 36
Fault 36 on a Fisher & Paykel SmartDrive top-load washer is a water-leak fault — the module topped up water more than four times.
Fault Code 37
Fault 37 on a Fisher & Paykel top-load washer means the pump is blocked or not draining — the water level did not change.
Fault Code 38
Fault 38 on a Fisher & Paykel top-load washer is a pressure-sensor fault — the level reads empty during agitate.
Fault Code 39
Fault 39 on a Fisher & Paykel top-load washer is a pressure-tube fault — the tube is blocked, kinked, or fallen off.
Fault Code 40
Fault 40 on a Fisher & Paykel top-load washer is a bowl dis-engage (clutch) fault — the bowl did not disengage as expected.
Fault Code 50
Fault 50 differs by platform: a SmartDrive hot-valve fault, or an AquaSmart inlet-valve fault.
Fault Code 56
Fault 56 differs by platform: a SmartDrive bowl-check fault, or an AquaSmart clutch fault.
Fault Code 68
Fault 68 on a Fisher & Paykel top-load washer is a pressure-transducer error — the count read too high.
Freezer Fault Code 17
Fault Code 17 on a Fisher & Paykel ActiveSmart freezer is a freezer-compartment fan drawing low current — open wiring or a faulty fan.
Freezer Spanner Symbol
A spanner symbol on a Fisher & Paykel ActiveSmart freezer signals a stored fault code — record the number and reset.
Frost Buildup
Frost or ice buildup in a Fisher & Paykel fridge or freezer — an observable defrost-related condition (may relate to Code 2).
Frost Buildup
Frost or ice buildup in a Fisher & Paykel freezer — an observable defrost-related condition.
Gas Burner Won’t Light
A gas cooktop burner that will not light — a symptom-only condition (gas has no fault codes).
Gas Burner Won’t Light
A range gas burner that will not light — a symptom-only condition (gas burners have no fault codes).
Gas Flame Goes Out
A gas cooktop flame that goes out when the knob is released — a symptom-only safety condition.
Halo Dials Not Lighting
A range with halo dials that do not light — an observable indicator condition.
High Temp Alarm
A freezer high-temperature or door alarm — an observable indicator condition.
How To Reset
How to reset a Fisher & Paykel ActiveSmart fridge — an observable procedure for clearing a transient fault.
Ice Maker Not Working
A fridge ice maker that is not making ice — an observable condition.
Leaking
A washer leaking water — an observable condition (top-load may show Fault 36).
Long Dry Times
A dryer taking far too long to dry — an observable condition.
No Heat
A dryer that runs but produces no heat — an observable condition.
No tap
A washer showing "No tap" is not getting water — it did not reach the required level within 8 minutes.
Noisy Or Vibrating
A wine cabinet that is noisy or vibrating — an observable symptom-only condition.
Not Cleaning / Film
A DishDrawer not cleaning well or leaving film — an observable condition (may show U6/A6).
Not Cooling
A fridge that is not cooling — an observable condition with several causes.
Not Cooling
A wine cabinet that is not holding temperature — an observable symptom-only condition.
Not Drying
A DishDrawer not drying dishes — an observable condition.
Not Drying
A dryer that runs but leaves clothes damp — an observable condition.
Not Freezing
A freezer that is not freezing — an observable condition with several causes.
On-Panel Fault Code Showing
A wine cabinet showing an on-panel fault code — record it and contact service (no published meaning).
Out Of Bal
A washer showing "Out Of Bal" — an observable unbalanced-load warning.
Oven F3
F3 on a Fisher & Paykel range oven cavity is a cavity over-temperature during cooking, as on wall ovens.
Oven F5
F5 on a Fisher & Paykel range oven cavity is a clock-to-power-module communications error, the same as on wall ovens.
Oven Won’t Heat
A range oven that will not heat — an observable condition.
Pan Not Detected
A induction cooktop that will not detect a pan — an observable condition.
Panel Unresponsive
A wine cabinet control panel that is unresponsive — an observable symptom-only condition.
Running Constantly
A freezer that runs constantly — an observable condition with several causes.
Self-Clean Won’t Start
A oven self-clean (pyrolytic) that will not start — an observable condition.
Spanner Showing
A freezer showing a spanner — an observable indicator to record the code and reset.
Spanner Symbol Showing
A fridge showing a spanner symbol — an observable indicator that a fault code is present.
Suds Loc
A washer showing "Suds Loc" — too many suds detected.
Temperature Off
A oven running hotter or cooler than set — an observable condition.
Too Cold
A wine cabinet running too cold — an observable symptom-only condition.
U1
U1 on a Fisher & Paykel DishDrawer is a water-fill error — check the supply and spray arm.
U2
U2 on a Fisher & Paykel DishDrawer is a loading error — dishes are too tall for the lid to close.
U4
U4 on a Fisher & Paykel double DishDrawer means a fault in the OTHER drawer is preventing this one from running.
U6
U6 on a Fisher & Paykel DishDrawer is a spray-arm fault — the arm is loose or detached.
Water Dispenser Dead
A fridge water dispenser that will not dispense — an observable condition.
Water In Base / Flood
A DishDrawer flood / water in base — an observable leak condition (shows F1/E6).
Won’t Drain
A washer that will not drain — an observable condition (top-load may show Fault 37).
Won’t Drain
A DishDrawer that will not drain — an observable condition (may show F2/A3).
Won’t Fill
A washer that will not fill — an observable water-supply condition (often shows "No tap").
Won’t Fill
A DishDrawer that will not fill — an observable condition (may show U1/A1).
Won’t Heat
A oven that will not heat or stays cool — an observable condition.
Won’t Latch
A dryer door that will not latch — an observable condition (may show code 6/11/22).
Won’t Power On
A cooktop that will not power on — an observable condition (induction E6 if miswired).
Won’t Spin
A washer that will not spin — an observable condition, often drainage or balance.
Won’t Start
A washer that will not start — an observable condition with several causes.
Won’t Start
A dryer that will not start — an observable condition with several causes.
Zone Shuts Off Mid-Cook
A induction zone that shuts off during cooking — an observable condition (may show E2/EH).
Freezer error codes explained
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